Tunnelblick - How to submit diagnostic data to IVPN?
If you are unable to resolve a technical issue and wish to contact IVPN support please include a copy of the logs files by following the instructions below:
- Click on the Tunnelblick icon in the top right menu bar area.
- In the left side window select the server that you are trying to connect to.
- Click on the
logtab on the right.
Click Copy diagnostic info to clipboardand paste the data into an email to email@example.com. Please include as much detail as possible about the issue you are experiencing.