How do I use the ping command?

You may need to use the “ping” utility to diagnose connectivity or DNS issues if you are having problems browsing websites while connected to the VPN.

Windows

1. Open the Start menu.
2. Start typing Command Prompt.
3. Click Command Prompt.
4. Type ping 1.1.1.1 (Replace 1.1.1.1 with the address you wish to ping).

macOS

1. Open the Applications folder then goto Utilities.
2. Click the Terminal application.
3. Type ping 1.1.1.1 (Replace 1.1.1.1 with the address you wish to ping).

Linux

1. Open a new Terminal window.
2. Type ping 1.1.1.1 (Replace 1.1.1.1 with the address you wish to ping).

Related Articles

• My VPN connection is randomly disconnecting. What can I do?
• How do I change the port or protocol used to connect?
• How do I change my password?
• How do I completely uninstall / remove Tunnelblick?
• I forgot my password. What should I do?