I forgot my IVPN Account ID. What should I do?
The IVPN username begins with letters ‘i-..’ or ‘ivpn..’
To locate the IVPN username in old, ‘ivpnXXXXXXXX’ format, log in to the Client Area with your email address and your current password.
Your IVPN username can also be found in the Account details area of our mobile apps or by clicking on the small IVPN app icon in your menu bar/system tray and navigating to Account menu element.
We can also try and look up your account ID if you can send us an email (email@example.com) with the information of your last purchase, such as Invoice ID, Payment method used, Date and time of the payment and Amount paid. The last 4 digits of your bank card (if paid with card), Transaction ID if it was a PayPal or a Bitcoin purchase.