Help Center
What information is stored when I stop using your service?
When a VPN account is terminated on our network due to the subscription ending, non-payment or for any other reason, all data associated with that VPN account including the account itself (with the exception of the accounting data below) is automatically deleted from all systems after 3 months. After the account is deleted the remaining accounting data below has no link to any past account ID.
If you want to delete your data immediately, simply click on the Delete account button within the Client Area.
| Date of payment | Amount | Payment method | Transaction ID | Subscription ID |
|---|---|---|---|---|
| 2020-01-24 | $100 | Paypal | XXX | XXX |
Related Articles
- What happens if laws change forcing IVPN to compromise their customers' privacy?
- Using WireGuard® for Privacy Protection
- How Do I Know when I'm Protected by IVPN?
- How do we react when requested by an authority for information relating to a customer?
Still have questions?
Get in touch and we'll get back to you in a few hours.
Contact supportInterested in privacy?
Read our latest privacy news and keep up-to-date on IVPN services.
Visit IVPN Blog