To maximize your privacy we collect the minimum information required, your email address. We do not request or store your name, physical addresses, phone number or any other personal information. Depending on how payment for the service is made, some payment information may be related to your account. For example, if Paypal is used to pay for the service, a Paypal transaction ID will be associated with your account (as well as the subscription ID if a Paypal subscription has been setup).
IVPN is subject to EU law and is in compliance with the EU Data Protection Directive (Directive 95/46/EC), which prohibits companies transferring data to overseas jurisdictions with weaker privacy laws. IVPN will not locate servers in countries where it's forced to break this compliance. Due to the nature of our logging practices VPN servers do not contain any personally identifiable information and thus, if seized, could not be used to identify users.