Help Center
“Replay-window backtrack occurred” - error
This error is generally caused by network congestion and latency when using the UDP protocol. Essentially packets are being dropped or received by the server in the wrong order. This is often seen when connecting to Wi-Fi networks with a poor signal or 3G/4G networks.
The best solution is to switch to using the TCP protocol. You can do this by selecting the TCP protocol option from within the IVPN app or editing the relevant OpenVPN configuration file.
Related Articles
- Linux - AVC denial with selinux
- The battery on my phone drains too fast while using IVPN. Why?
- How do I change the port or protocol used to connect?
- Linux - How do I prevent VPN leaks using iptables?
- I forgot my IVPN Account ID. What should I do?
Still have questions?
Get in touch and we'll get back to you in a few hours.
Contact supportInterested in privacy?
Read our latest privacy news and keep up-to-date on IVPN services.
Visit IVPN Blog