If you signup to a recurring IVPN account e.g. monthly, quarterly etc. and you choose to pay with Paypal you will have the option to create a 'Paypal subscription'. Many customers don't understand Paypal subscriptions and this can understandably cause frustration. The most important points to understand are:

  • A Paypal subscription is an agreement between the Paypal account holder and Paypal to pay a 3rd party merchant (in this case IVPN Limited) a fixed amount at the start of each billing period. This enables the customer to avoid having to remember to pay invoices manually.
  • You have the opportunity to create a Paypal subscription agreement when you make your first Paypal payment.
  • IVPN cannot charge anything to your account (unlike a debit/credit card where the card number is stored and could be charged at any time by the merchant).
  • As the account holder you are in full control of the subscription and can cancel the agreement anytime.
  • The merchant cannot change the amount paid, the date on which it is paid or any other aspect of the subscription agreement.